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Brooklands Ave, Macclesfield, SK11 8LB
Tel : 01625 426138
Getting Advice
The information below is for our young people and their families who are adjusting to difficult circumstances. You may be having to deal with mild or temporary difficulties as a family or as a young person. You may feel that you would benefit from some extra advice and information to find the best ways of supporting your own or your young person’s mental health and wellbeing.
The following organisations are available 24 hours a day, 7 days a week and can provide.
‘Advice right now’.
Emergency Services
You should still call 999 or go to A&E if you have an immediate, life-threatening emergency.
Anyone who has concerns for the immediate safety of a child or young person must phone.
Cheshire East Consultation Service (CHECS) on 0300 123 5012 (option 3) Monday to
Thursday 8:30am to 5pm, or Friday 8:30am to 4:30pm; or out of hours service (emergency
duty team) on 0300 123 5022
Childline For CYP aged 12 years and over
The Samaritans Talk to us on the phone. Whatever you're going through, call us free any time.
External Service who offer advice and support for children, young people and
parent/ carers on a variety of needs, or you just need to talk to someone.
A website for children and young people - these resources aim to empower children and
young people aged 11 to 25 to make informed choices about their mental health & wellbeing. Topics include self-care, understanding treatment options, receiving support,
know your rights, shared decision making, LGBTQI+ mental health, dealing with loss and
bereavement, helping someone else, managing, social media, understanding referrals, here.
you will also find a self-care booklet suitable for primary aged CYP and a self-care booklet.
suitable for secondary aged young people
My Mind For CYP of all age groups and parent / carers and education professionals
ChatHealth – text messaging service for 11–19-year-olds delivered by the School Nursing Team is
available between 9.00am and 5.00pm Monday to Friday (including school holidays,
excluding bank holidays) and accessed by texting a dedicated number – 07507 329908.
Contact Hub - It offers a person-centred approach and is staffed by clinical and non-clinical staff who triage and respond to calls from parents, carers, young people and health and care professionals across Cheshire East.
Visyon For Parent / Carers of CYP aged under 11 - this may be a listening ear or help with sign posting and or recorded webinars such as managing anxiety
Kidscape For CYP of all ages - tips on dealing with bullying and cyberbullying and ways for young people to build their confidence
Educational Action Challenging Homophobia (EACH) For CYP up to 18 years of age - for children experiencing homophobic, biphobic or transphobic bullying or harassment
Kooth For CYP 11 to 25 years
Young Minds For CYP aged 12 years and over
Mind – For CYP aged 12 years and over
Racism and mental health advice for young people Mentally Healthy Schools CYP aged 15 plus
Boloh Supports Black, Asian or Minority Ethnic children (11+), young people and parents and carers who have been affected by Covid-19. You can call to talk through any worry or problem, including around issues bullying and racism. 0800 151 2605
The Mix For CYP aged 13 to 25 years
Stem4 - Supporting Mental Health
Student Minds For Young People aged 16 years plus
Ditch the Label For CYP aged 12 to 25 years - issues from mental health and bullying to identity.
THINK U KNOW The Child Exploitation and Online Protection Centre (CEOP) maintains a website for children and young people, and parents and carers about staying safe online.
MINDED For FAMILIES: A website with information for parent carers who feel concerned about their child's behaviour or emotional wellbeing. Links to various organisations that can help, advise, or give more information if needed.
My Family Coach from Team Teach: information for parent carers who feel concerned about their child's behaviour or emotional wellbeing. Links to various organisations that can help, advise, or give more
information if needed.
CEIAS - Support and information for children and young people with SEND, their parents and or their careers. This service aims to ensure CYP with SEND and their parent carers can be fully involved in decisions relating to special educational needs provision.
For CYP aged 13 to 25 years, who live in Cheshire East and could benefit from support
such as open access, targeted Youth Work, Outdoor Education, focused support for
NEET (Not in Education, Employment or Training), support to young people who have an
EHC plan, and transitional planning for targeted young people preparing for adulthood.
Journey First CYP over the age of 15 who face barriers into education, employment, or
training. This tailored one-to-one service offers everyone the opportunity to find a path
in a way which is as unique as the individual.
Princes Trust 12-week programme
Employment, Education or Training. (Macclesfield Team Leaders)
chris.openshaw@cheshirefire.gov.uk, 07815487293
rosie.steele@cheshirefire.gov.uk 07812782093
If you feel you still need more help then please look at the next section, Getting Help.