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Getting Help

The information below is for our young people and their families who would benefit from support, from either All Hallows or an external provider. This may include small workshops, 1:1 counselling, or a listening ear.

At All Hallows our mental health and wellbeing offer is: 

We do not expect our College staff to be experts in mental health or to diagnose mental health, however, the emotional well-being of our students is central to our Christian ethos.

At All Hallows we want to be able to ‘make sense’ of what is going on for a young person and understand how best to help. Our assessment system is based on levels of need to ensure that students get the support they need, either from within the College or from an external specialist service. The level of need is based on discussions during regular meetings with key members of staff. In some cases (and only after seeking consent) we may use a questionnaire to help to identify the nature and level of the young person’s need and to plan for effective additional support. Our aim is to put in place interventions and sign posting as early as possible to prevent problems escalating.


Miss Cook


Miss Clements


Mr Larvin


Mr Grimshaw

Miss Cook and Miss Clements are now level 5 Diploma in Trauma and mental health informed school. This gives them the enhanced skills in how to listen and empathise when young people want to talk about painful issues, and help them reflect and work through feelings of anger and traumatic loss. Our Trauma Practitioners will also support a young person with an appropriate referral when more specialist support is required, and work with other staff to promote whole school trauma informed approaches.

As an Early Help Lead, Miss Clements can help when families need support to keep safe and well. An Early Help Assessment is an initial assessment and planning tool that facilitates and coordinates multi-agency support. It assesses the situation of the child or young person and their family and helps to identify the needs of both the children and the adults in the family.

Mr Larvin is undertaking Emotional Literacy Support Assistant training. As an ELSA practitioner he will be able to work with young people to develop a range of coping skills, from self-esteem to anger management.

Our Aspire Hub provides a safe space for identified students who are accessing 1:1 or small group support for a variety of reasons. Mr Larvin (Pastoral Intervention Lead) and Mr Grimshaw (Pastoral Support Manager) are based in the Aspire Hub.

Mental Health Support Teams (MHSTs) are a new service designed to help meet the mental health needs of children and young people in education settings. Our Education Mental Health Practitioner delivers targeted support to young people with mild to moderate needs (in development).

At All Hallows all teaching staff are trained in Emotion Coaching and our College is working towards the Trauma UK Award to promote a supportive ethos and environment. 

Our Year Learning Leaders and Pastoral Leads are trained to use the screening tools; Next Step, SDQ, Core and Boxall. These screening toolkits help us to identity the level of need for our students.


Mr Blades


Mrs Bell-Smith

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Miss Taylor


Mrs Lewis


Miss Gowing

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Mrs Ball


Mr Mercer

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Mr Megson

Miss Wood oversees the attendance and punctuality across the College. Mrs McNulty is our Education Welfare Officer for the Trust and also works with our primary schools. Together, we work with families where students have attendance concerns to support and break down any barriers to school, helping to improve a student's attendance and education in school. 


Miss Wood

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Miss McNulty


The Attendance and Children out of School Service (ACOOS)

This service includes statutory action for leave of absence and irregular absence, tracking of Children Missing from Education, monitoring of Elective Home Education, Entertainment Licencing and Exclusions. The team advises schools, academies, alternative education providers, parents and carers, professionals, and employers regarding legislation in these areas. In addition, schools can purchase packages of support which may include direct casework for children and families requiring additional support to increase attendance, this will involve home visits and creating a plan with parents, children and school to identify what the issues are and what support can be put in place to improve attendance.

We now have JDI counsellor based in school 4 days a week. Our counsellors are Emma Mountain and Susan Lomas, and they provide a range of support – this may be a listening ear, wellbeing groups, webinars (such as managing anxiety), mentoring, counselling, or parent workshops. For referral please speak to year learning leads or a member of the pastoral team.

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Mrs Mountain

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Mrs Lomas

SEND Team – Mr Mercer, Mr Geagea and Miss Cooke lead a team of specialist members of support staff who act as an 'advocate or expert' for the identified child. The key worker role promotes effective communication as part of a good and very real partnership between home and College. It allows for immediate access to key staff, and the implementation of strategies that support the education of your child. It also helps facilitate sound transition across the key stages, and the transfer into secondary education, which can often be worrying for SEND students and their parents. We very much welcome contact with parents & carers, and see this communication as the best way to help our students achieve their best whilst they are with us.


Mr B Mercer


Mr Geagea

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Miss Cooke

Marc Harley – PC 4489 Macclesfield Youth Engagement Officer

PC Harley Attend All Hallows Every Wednesday Morning

Youth engagement officers work closely with us here at All Hallows and is familiar faces to our students around the school.

PC Harley will complete direct work, and group work, and deliver workshops and assemblies, on subjects such as:

  • Knife crime, 

  • CSE

  • CCE

  • Antisocial behaviour

  • online safety


PC Harley also runs the local police cadets if you like to know more about how to get involved please email:

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Mr M Harley

If you would like to meet PC Harley, please let Miss C Clements or Mr Larvin know and we can arrange a drop-in session.

Our School Nursing Team aims to promote, protect, and support young people in school and the community

  • Offering physical and emotional health advice and support to ensure you all are;

  • Being healthy

  • Staying safe

  • Enjoy and achieve

  • Make a positive contribution

  • Achieve economic wellbeing


The School nurse team will be doing a Termly drop-in session at All Hallow these will be on a Wednesday in Student Service dates will be posted on the wellbeing site and also in the newsletter, and during form times.

NHS Trained nurses who can offer advice on many subjects

  • Physical health

  • Diet and Exercise

  • General Health

  • Sexual Health

  • Smoking / Vaping

  • Identity

  • Mental health and emotional wellbeing

  • Friendships

  • Healthy Relationships

  • Drugs

  • Alcohol

The school nursing service offers a confidential and safe space for you to seek advice and support for all your health and well-being needs. The school nurse would always encourage you to discuss any health and well-being concerns with trusted adults in the first instance. Should any risk or harm concerns be raised these would have to be shared with appropriate adults and professionals to ensure your safety.

Public Health Nurses – Macclesfield / All Hallows








Chat Health Is anther way you can access are school nurse team. ChatHealth will be available between 9.00am and 5.00pm Monday to Friday (including school holidays and excluding bank holidays) and will be accessed by texting on of the numbers below.


Our School Nurse Team aims to reply to you within one working day and you should get an immediate bounce-back to confirm we’ve received your text.


Texts will not be seen outside of normal working hours (Mon – Fri, 9.00 am – 5.00pm). If you need help before you hear back from us, please contact a member of school staff or your doctor.


ChatHealth is not an emergency service. In an emergency visit A&E or call 999. Our text number does not receive voice calls or MMS picture messages. You can prevent our School Nursing Team from sending messages to you by texting STOP to our number. Please respect your school's mobile phone policy. Messages are charged at your usual rate

Alongside our team here at All Hallows there are many external services that we use and recommend.


The 24/7 mental health helpline is open to people of all ages who require urgent support and are residents of all areas across Cheshire East.

Early Help Assessment  When families need some extra help and support to keep their children safe and well. Support includes assessing what families need and creating and implementing a plan of support.

SCiES This service provide safeguarding information, support, and guidance to enhance safeguarding policy in practice in all Cheshire East schools, colleges and settings.

CHECS Anyone who has concerns for the immediate safety of a child or young person must phone: The Cheshire East Consultation Service (ChECS ) on 0300 123 5012 (option 3) - Monday to Thursday 8:30am to 5pm, or Friday 8:30am to 4:30pm; or Out of Hours Service (Emergency Duty Team) on 0300 123 5022

Communities Team: Contact for host settings of Ukrainian refugees who would like advice and information

Youth Justice Service For CYP aged 10-17 years across Cheshire who have offended or are at risk of offending to help prevent them from getting into further trouble. This service provides targeted support such as mentoring.

Cheshire East Autism Team This service provide specialist support for children in years 1 to 13 attending Cheshire East schools via the School Consultation model.

Educational Psychology Service This service provide guidance and support to schools on a range of issues including special educational needs. Age range up to 25 years.

Space4Autism For both CYP parents/carers and children and adults, living in Cheshire East. This service provide specialist support to families primarily on the autism spectrum (whether diagnosed or not) for both.

Ruby’s Fund SEND family support and wellbeing services is for parent carers, SEND children and their siblings. You can visit the sensory centre in Congleton or you can access support through RF outreach services across Cheshire East.


Home : Operation Encompass In Every School, Our aim is to ensure all children experiencing, domestic abuse receive timely, support in their schools.


Level UP - Young people and families, Cheshire and Merseyside NHS-Led Provider Collaborative ‘Level Up’ went live Friday 1 October. The innovative model for designing and delivering specialized mental is a partnership made up of a variety of NHS and independent sector providers who are working together to drive innovation and creativity in offering truly person-centered care.

  • NHS Lead: Cheshire and Wirral Partnership NHS Foundation Trust

  • NHS Providers: Alder Hey Children's NHS Foundation Trust, Mersey Care NHS Foundation Trust

  • Independent Sector Providers: Priory Healthcare and Cygnet Health Care

NHS-Led Provider Collaboratives will also bring the much-needed focus on tackling inequalities for their local population and increasing the voice of lived experience in improving the quality of care provided.

Dr Fiona Pender, Level Up Strategic Clinical Advisor, said: “The launch of Level Up for Cheshire and Merseyside is really exciting as we’re now able to start sharing more details about the work we’ve been doing with partners around our new care model.

“The new model is about providing care closer to home and ensuring the care and treatment they would have received in hospital will be delivered in their community.“ About us :: Cheshire and Wirral Partnership NHS Foundation Trust

Kooth For CYP living in Cheshire East, suitable for all age groups. This service includes an online mental wellbeing community and support from message boards to resources and online counselling.

Social Prescribing from Enterprises. Support to develop a wellbeing action plan, sign posting to other services who can help and small group interventions.


Clasp: For CYP and parents from one parent families (who live in, Crewe, Sandbach, Alsager, Congleton or Holmes Chapel) aged between 5 to 18 years who could benefit from support such as counselling, family therapy, group activities.


Clasp: For CYP and parents from one parent families (who live in, Crewe, Sandbach, Alsager, Congleton or Holmes Chapel) aged between 5 to 18 years who could benefit from support such as counselling, family therapy, group activities.

Cheshire without Abuse For CYP and parents living in the Cheshire East affected by domestic abuse and help for people who harm others. This service provide one-to-one support specially designed for children and young people affected by domestic abuse, as well as parenting advice and support for adults.

CIO and Survivors of Abuse For CYP over 14 years of age and adults of childhood sexual abuse, rape, incest and domestic violence. This service provides counselling and art therapy.


​​Change Grow Live  For both young people and adults who live in Cheshire East and are affected alcohol and drug related problems or those affected by drug and alcohol problems. This service provides advice and information and education such as drop-ins, PHSE lessons, assemblies, teacher training and much more.​​

Beacon Counselling Trust – For CYP aged 11 plus experiencing gambling related harms across the Northwest of England. Help is also available for those affected by another person's gambling.


Cheshire Young Carers Hub For CYP of all ages

Cheshire Young Carers Supporting children who care for others support young carers includes respite programmes, individual & group support and working with schools/colleges to provide specialised support


Alumina 7-week course for young people struggling with self-harm 14–19-year-olds 0800 58 58 58


Stay alive

Calm Harm App

Self-harm pathway Cheshire East The content of this document is intended as a pathway and practical guide which signposts professionals working with young people to the appropriate resources

My Mind Crisis Support


Hope Again is the youth website of Cruse Bereavement Care.

The Childhood Bereavement Network For CYP of all ages and hub for professionals

Listening Ear

East Cheshire Hospice leaflets and support for CYP who have been bereaved within 3 years

Winston’s Wish

The Dove Service foe people within the community from the age of 4 years

Elsie Ever After bereavement support pack for CYP


EmpowerED - Cheshire and Wirral Partnership NHS Foundation Trust


RESPECT programme is aimed at young people between 13 and 16 who may be experiencing difficulties in engaging with school or their peers.

+.png run a wide range of activities and services such as learning plus and project grow for CYP aged 8 to 25 years who live on Moss Road Estate and Macclesfield

If you feel that you still require more help then please look at the next section, Getting More Help.

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