Mental Health Helpline
0300 303 3972
Local NHS Trust, Cheshire and Wirral Partnership (CWP), has launched a new mental health helpline for residents of Cheshire West, Cheshire East and Wirral.
Open 24 hours a day, seven-days a week, it is open to people of all ages including children and young people who need urgent mental health support.
What to do if you need urgent mental health help:
Please call 0300 303 3972 and our dedicated local NHS staff will support you to access the help you need;
The helpline is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people;
The helpline is now the first port of call for mental health help – it is operated by people in your local area who will know how best to support you. If you call NHS111 you may have to wait longer for help and will be re-directed to this local service – so call 0300 303 3972;
Please note, A&E and 999 arenot the best places to get help for the majority of mental health problems – call 0300 303 3972to be directed to the best local service to support you;
You should still call 999 or go to A&E if you have an immediate, life-threatening emergencyrequiring mental or physical health assistance;
For non-urgent help andgeneral wellbeing advice, the CWP website contains information and links to resources to support people with anxiety, low mood, and worries relating to the current Covid-19 pandemicwww.cwp.nhs.uk
For children and young people there is also a dedicated website MyMind.org.uk
Where can I go to get support to help keep my child safe online?
There is support available to keep your child safe online. Below are some useful links to help parents and carers
What support is available to parents to help them maintain their family’s wellbeing while their children are at home?
Social connections, alongside exercise, sleep, diet and routine, are important protective factors for mental health. Materials to promote and support mental wellbeing are included in the list of online resources we have published to help children to learn at home. Public Health England’s Rise Above platform supports young people. The Department of Health and Social Care is providing £5 million of additional funding to support mental health charities to increase their provision for adults and children at this time.
Social isolation, reduced exercise, and bereavement, may affect children’s wellbeing in this period.
Resources to promote and support children and young people’s mental wellbeing include:
MindEd educational resources for adults about children and young people’s mental health, which is relevant for parents and carers as well as volunteers, teachers, and other professionals working with children
the Every Mind Matters platform which supports looking after your own and other’s mental health
guidance on looking after wellbeing and mental health during the coronavirus (COVID-19) outbreak
All NHS mental health trusts are setting up 24/7 helplines, and seeking to use digital and virtual channels, to continue delivering support during the coronavirus (COVID-19) outbreak.