top of page

Useful Links

Concerns About a child

 Cheshire East Consultation Service

0300 123 5012 (opt3)

Out of Hours

0300123 5022

CEOP is a well known and valuable child exploitation resource bank. Given current circumstances they are releasing a new activity pack every 2 weeks to support parents to deliver online safety activities with children at a time when they will be spending more time online at home. 

Think you Know Worksheets

At present many parents will be juggling childcare with working from home. Top tips for parents working from home


The NSPCC has created an information and advice resource for parents/careers of young people with anxiety about Coronavirus.


Professionals, parents and young people can be directed to the Young Addaction Pan Cheshire social media pages for daily updates, resources, tips and support

  • Facebook
  • Twitter

Mental Health Helpline

0300 303 3972

Local NHS Trust, Cheshire and Wirral Partnership (CWP), has launched a new mental health helpline for residents of Cheshire West, Cheshire East and Wirral. 

Open 24 hours a day, seven-days a week, it is open to people of all ages including children and young people who need urgent mental health support.

What to do if you need urgent mental health help:

  • Please call 0300 303 3972 and our dedicated local NHS staff will support you to access the help you need;

  • The helpline is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people;

  • The helpline is now the first port of call for mental health help – it is operated by people in your local area who will know how best to support you. If you call NHS111 you may have to wait longer for help and will be re-directed to this local service – so call 0300 303 3972;

  • Please note, A&E and 999 arenot the best places to get help for the majority of mental health problems – call 0300 303 3972to be directed to the best local service to support you;

  • You should still call 999 or go to A&E if you have an immediate, life-threatening emergencyrequiring mental or physical health assistance;

  • For non-urgent help andgeneral wellbeing advice, the CWP website contains information and links to resources to support people with anxiety, low mood, and worries relating to the current Covid-19

  • For children and young people there is also a dedicated website

Where can I go to get support to help keep my child safe online?

There is support available to keep your child safe online. Below are some useful links to help parents and carers


(advice from the National Crime Agency to stay safe online)

Parent info

(support for parents and carers to keep their children safe online)


Internet Matters

(support for parents and carers to keep their children safe online)


(support for parents and carers to keep their children safe online)


(support for parents and carers from the NSPCC)

Let's Talk About It

(support for parents and carers to keep children safe from online radicalisation)

UK Safer Internet Centre

(tips, advice, guides)

What support is available to parents to help them maintain their family’s wellbeing while their children are at home?

Social connections, alongside exercise, sleep, diet and routine, are important protective factors for mental health. Materials to promote and support mental wellbeing are included in the list of online resources we have published to help children to learn at home. Public Health England’s Rise Above platform supports young people. The Department of Health and Social Care is providing £5 million of additional funding to support mental health charities to increase their provision for adults and children at this time.

Social isolation, reduced exercise, and bereavement, may affect children’s wellbeing in this period.

Resources to promote and support children and young people’s mental wellbeing include:

All NHS mental health trusts are setting up 24/7 helplines, and seeking to use digital and virtual channels, to continue delivering support during the coronavirus (COVID-19) outbreak.

bottom of page